Frequently Asked Questions

How long does it take to receive my order?

Each piece is made to order. Please allow 7–14 days for your keepsake to be crafted and shipped.

Do you offer custom sizing?

Yes! All our garments are made-to-measure. We'll guide you through the sizing process when you place your order.

Can I request a custom design?

Absolutely. Contact us to discuss your vision and we'll bring it to life with care and craft.

What is your return policy?

As all pieces are made to order, we do not accept returns unless the item is defective. Please reach out to us if you have any concerns.